Our in-app help center
Our help centre is designed to be your first port of call whenever you have questions about our products and services. There’s plenty of detailed information there, and it’s often the quickest way to get the answers you need – all from within the app.
Benefits of using our help centre
- It’s easy. Our help centre can be found in your mobile app, so it’s always with you wherever you go!
- It’s fast. It’s often the quickest way to find the information you need. No waiting around, so you can get on with the important things in life.
How it works and where to find it
In the MOMBO app, go to the Account menu and select ‘Help Center’ then ‘FAQs’. From there, you’ll be able to search for your query, view the Most Popular Questions or browse the entire Faqs by topic area.
Can’t find what you’re looking for?
You can speak to a member of our team by selecting ‘Chat’. If your request isn’t urgent, it’s best to tap ‘Send Email’. That way, you’ll be able to get on with other things and one of our agents will send you a response.
Not a MOMBO Sacco customer?
You can access the same information in our online help centre.
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